Why kickstarter?
We believe in the power of collaboration to accomplish this initiative. We bring together a community for a great cause through a new product.
Last updated: May 27, 2022 00:41
What if the shoe doesn't fit? Exchanges & returns?
We want to get you in a pair that fit right, and that you love wearing. If you are not satisfied with your boots, contact us within 60 days of receiving your 8000Kicks to arrange for a replacement, exchange, or refund. Footwear must be in new condition, with no signs of wear, and in original packaging. All returns require a return authorization from 8000Kicks Customer Service. We reserve the right to require a photo of the footwear
Last updated: February 07, 2023 13:38
Why should I back this project?
- Exclusivity
- Cheaper prices.
- Being part of a great movement and campaign.
- You are helping to protect the planet. We optimize stock management reducing overstock and CO2 transport footprint by only producing what we need inline with actual demand
Last updated: May 24, 2022 10:12
Free Shipping, exchanges and returns?
Free shipping and returns to EU and US.
EU, US, UK, CA, NZ & AU - 19$ with no duties and no taxes
Friendly shipping worlwide - $29
Last updated: February 07, 2023 13:38
When will I pay?
You will be asked to pay for your pledge at the end of the campaign on July 22nd (approx.)
Last updated: May 24, 2022 10:12
Where do you ship from? Shipping times?
We currently fulfill our orders from Mira Loma, in California, and from Lisbon, Portugal.
Last updated: February 07, 2023 13:38
When do I choose the color?
You’ll get to make this decision after the campaign ends. Once it’s over, we will send you a survey to fill out your preferred rewards, color, exact shipping address and more.
Last updated: May 24, 2022 10:12
Is it really waterproof?
Our boots have two layers of waterproof protection:
1- A coating that repels liquids and dust from coming in.
2- A membrane that keeps water out no mater what.
This means that our kicks work under rain and puddles. However, water might still get in from the ankle and the shoelaces area, specially under heavy rains or if completely submerged.
Last updated: February 07, 2023 13:38
When will I get it?
Backpack is set to ship in October 2022. Note that this is an estimate, as you’re pre-ordering and unforeseen production delays may arise.
Last updated: May 24, 2022 10:12
Is there a warranty? Are they durable?
Unfortunately we don’t have a warranty because boots are subject to maximum wear and tear. However, from our experiences both our hemp and our soles have performed very well on our “torture” tests and we can confidently say that they are stronger than any branded boots in the same price range. We also tested over 10 types of different glues to find a perfect fit that would survive under the harshest conditions.
However, if for some accident or problem our shoes do not perform as expected, please contact us and we can deal with it and issue a replacement pair if necessary.
Last updated: February 07, 2023 13:38
Exchanges and returns?
We won’t accept refunds during our campaign. However, you will be able to exchange the color of the backpack in case the one you order is not what you expected.
You will have 60 days from the moment you receive it to proceed with a color exchange.
Last updated: May 27, 2022 00:41
Can I take this on a flight? Will police dogs come after me?
8000Kicks are 100% legal everywhere in the world. Our team has traveled to Italy, France, USA, Canada, Morocco, Portugal and many other countries without any issues. Hemp is the sober cousin of marijuana, which means that it has no psychoactive components, less than 0.3% THC, definitely not a drug. In some countries it is illegal to cultivate hemp, but it is 100% legal to buy and sell finished hemp products like soap, paper and apparel as long as it is produced abroad.
Last updated: February 07, 2023 13:38
Lifetime Warranty, what does it cover?
Lifetime Warranty We’re confident in the extensive design research and quality workmanship put into our hemp backpack. So much so that we’re offering every backer a Lifetime warranty that covers any manufacturing defect that affects the functionality of the backpack. This lifetime warranty will only be available for those who back the project on Kickstarter.
What does it cover? This warranty will cover any manufacturing defects that affect the functionality of the backpack.
What does it not cover? It does not cover normal wear and tear, or accidental damage.
Last updated: May 24, 2022 10:12
Can I smoke the boot?
Do you really want to smoke our boot? :-D
Hemp is the sober cousin of marijuana, which means that it has no psychoactive components, less than 0.3% THC, so you are definitely not getting high. Now seriously, please note that smoking the boot is not a good idea and it might get you hospitalized.
Last updated: February 07, 2023 13:38
Shipping from where? VAT, duties, taxes, costs?
We will ship the Everyday hemp backpack from our warehouse in Europe and from US. Due to the fact that all our orders are sent from Europe/US, countries in Europe and in the US will NOT be charged VAT, duties, or other taxes.
However, for customers who purchase orders outside Europe and US, in some cases, customs can be charged and it is the Backer’s responsibility to pay for any Import, Duty, VAT, and Customs Fees that may apply for shipment to their country.
We apologize for any inconvenience this may cause.
Check here for more information: https://help.kickstarter.com/hc/en-us/articles/1260805506049-Why-am-I-being-asked-to-pay-customs-fees-for-my-reward-
Shipping address and other details will be finalized after the campaign ends through post-crowdfunding surveys � at which point shipping costs will be calculated. As of now, we estimate: Portugal: $10 EU: $18 USA: $18 UK, CA, CH, NO, AU, NZ: 25$ rest of the world: $30 *Prices might change with the oil prices volatility
Last updated: May 31, 2022 08:26
What are the backpack dimensions?
Width: 35cm or 14 inches Depth: 15cm or 6 inches Height: 48cm or 19 inches when small, 60cm or 24 inches when fully expanded.
Last updated: May 31, 2022 02:53
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.